{"id":3235,"date":"2020-11-02T11:29:29","date_gmt":"2020-11-02T11:29:29","guid":{"rendered":"http:\/\/rrnewlayout.kinsta.cloud\/?page_id=3235"},"modified":"2022-06-15T16:02:32","modified_gmt":"2022-06-15T14:02:32","slug":"returns","status":"publish","type":"page","link":"https:\/\/www.reiserwatches.com\/fr\/returns\/","title":{"rendered":"Retour"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"3235\" class=\"elementor elementor-3235\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5659be1 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5659be1\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e8641e9\" data-id=\"e8641e9\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e764834 elementor-widget elementor-widget-text-editor\" data-id=\"e764834\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p class=\" translation-block\"><span data-preserver-spaces=\"true\">Vous avez le droit de retourner votre commande dans les<\/span> <strong><span data-preserver-spaces=\"true\">14 jours suivant la date de livraison<\/span><\/strong> <span data-preserver-spaces=\"true\">.<\/span><\/p><p><strong>Comment retourner votre commande ?<\/strong><\/p><ul><li><span data-preserver-spaces=\"true\">Remplissez le formulaire de retour ci-dessous et vous recevrez des instructions sur la fa\u00e7on de retourner votre commande.<\/span><\/li><li><span data-preserver-spaces=\"true\">Les articles doivent \u00eatre retourn\u00e9s au plus tard 14 jours \u00e0 compter de la date de r\u00e9ception du colis.<\/span><\/li><li><span data-preserver-spaces=\"true\">Les frais de retour sont \u00e0 votre charge.<\/span><\/li><\/ul><p><strong><br \/>Politique de retour<\/strong><\/p><ul><li><span data-preserver-spaces=\"true\">Les articles endommag\u00e9s, incomplets ou contamin\u00e9s envoy\u00e9s par le client ne seront pas accept\u00e9s et aucun remboursement ne sera effectu\u00e9.<\/span><\/li><li><span data-preserver-spaces=\"true\">Tous les articles retourn\u00e9s doivent \u00eatre renvoy\u00e9s neufs, dans leur emballage d&#039;origine et non utilis\u00e9s.<\/span><\/li><li><span data-preserver-spaces=\"true\">Nous ne sommes pas responsables des objets perdus lors du retour<\/span><\/li><li><span data-preserver-spaces=\"true\">Vous recevrez un remboursement complet si votre demande de retour est conforme \u00e0 notre politique<\/span><\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9bf338b elementor-hidden-desktop elementor-hidden-tablet elementor-hidden-phone elementor-widget elementor-widget-text-editor\" data-id=\"9bf338b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Les clients ont jusqu&#039;\u00e0 <b>14 jours \u00e0 compter de la date de livraison<\/b> d&#039;exercer leur droit de retour des produits et de demander un remboursement ou un \u00e9change. Avant qu&#039;un remboursement ou un \u00e9change puisse \u00eatre trait\u00e9, le client doit remplir le formulaire de retour via le lien ci-dessous afin de pouvoir pr\u00e9tendre au retour. Toutes les marchandises doivent \u00eatre retourn\u00e9es par le client \u00e0 REISER \u00e0 ses frais. Les articles doivent \u00eatre retourn\u00e9s \u00e0 REISER au plus tard 14 jours \u00e0 compter de la date de r\u00e9ception du colis.<\/p><p>Tous les articles retourn\u00e9s doivent \u00eatre renvoy\u00e9s dans leur emballage d&#039;origine et dans un \u00e9tat inutilis\u00e9. Le prix d&#039;achat initial des marchandises sera rembours\u00e9 au client une fois que REISER aura re\u00e7u les marchandises.<\/p><p>En cas d&#039;\u00e9change, le produit de remplacement sera exp\u00e9di\u00e9 une fois l&#039;article retourn\u00e9 r\u00e9ceptionn\u00e9 par REISER. Les articles endommag\u00e9s, incomplets ou contamin\u00e9s envoy\u00e9s par le client ne seront pas accept\u00e9s, et aucun remboursement ou \u00e9change ne sera accord\u00e9.<\/p><p>REISER n&#039;est pas responsable des objets perdus lors du retour<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-67ff71a elementor-widget elementor-widget-heading\" data-id=\"67ff71a\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Soumettre une demande de retour<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c4fc787 elementor-widget elementor-widget-text-editor\" data-id=\"c4fc787\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Veuillez remplir tous les champs du formulaire ci-dessous. Fournir des informations pr\u00e9cises et d\u00e9taill\u00e9es aidera notre \u00e9quipe \u00e0 traiter votre retour le plus rapidement possible.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c0895bc elementor-button-align-stretch elementor-widget elementor-widget-form\" data-id=\"c0895bc\" data-element_type=\"widget\" data-settings=\"{&quot;button_width&quot;:&quot;60&quot;,&quot;step_next_label&quot;:&quot;Next&quot;,&quot;step_previous_label&quot;:&quot;Previous&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" name=\"New Form\" action=\"\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"3235\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"c0895bc\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"\" \/>\n\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-above\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-name elementor-col-60\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-name\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tNom\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[name]\" id=\"form-field-name\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Nom\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-email elementor-col-60 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-email\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tE-mail\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"email\" name=\"form_fields[email]\" id=\"form-field-email\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"E-mail\" required=\"required\" aria-required=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_194ff3b elementor-col-60 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_194ff3b\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tNum\u00e9ro de commande\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_194ff3b]\" id=\"form-field-field_194ff3b\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"num\u00e9ro de commande\" required=\"required\" aria-required=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-message elementor-col-60\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-message\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tComment pouvons nous aider?\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-sm\" name=\"form_fields[message]\" id=\"form-field-message\" rows=\"4\" placeholder=\"...\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-60 e-form__buttons\">\n\t\t\t\t\t<button type=\"submit\" class=\"elementor-button elementor-size-sm\">\n\t\t\t\t\t\t<span >\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Soumettre <\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<input type=\"hidden\" name=\"trp-form-language\" value=\"fr\"\/><\/form>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Vous avez le droit de retourner votre commande dans un d\u00e9lai de 14 jours \u00e0 compter de la date de livraison. Comment retourner votre commande ? Remplissez le formulaire de retour ci-dessous et vous recevrez des instructions sur la fa\u00e7on de retourner votre commande. Les articles doivent \u00eatre retourn\u00e9s au plus tard 14 jours \u00e0 compter de la date \u00e0 laquelle vous avez re\u00e7u le colis. Retourner [\u2026]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_theme","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-3235","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.reiserwatches.com\/fr\/wp-json\/wp\/v2\/pages\/3235","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.reiserwatches.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.reiserwatches.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.reiserwatches.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.reiserwatches.com\/fr\/wp-json\/wp\/v2\/comments?post=3235"}],"version-history":[{"count":0,"href":"https:\/\/www.reiserwatches.com\/fr\/wp-json\/wp\/v2\/pages\/3235\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.reiserwatches.com\/fr\/wp-json\/wp\/v2\/media?parent=3235"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}