{"id":3235,"date":"2020-11-02T11:29:29","date_gmt":"2020-11-02T11:29:29","guid":{"rendered":"http:\/\/rrnewlayout.kinsta.cloud\/?page_id=3235"},"modified":"2022-06-15T16:02:32","modified_gmt":"2022-06-15T14:02:32","slug":"returns","status":"publish","type":"page","link":"https:\/\/www.reiserwatches.com\/qa\/returns\/","title":{"rendered":"Returns"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"3235\" class=\"elementor elementor-3235\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5659be1 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5659be1\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e8641e9\" data-id=\"e8641e9\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e764834 elementor-widget elementor-widget-text-editor\" data-id=\"e764834\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p class=\" translation-block\"><span data-preserver-spaces=\"true\">You have the right to return your order within&nbsp;<\/span><strong><span data-preserver-spaces=\"true\">14 days from the delivery date<\/span><\/strong><span data-preserver-spaces=\"true\">.<\/span><\/p><p><strong>How to return your order?<\/strong><\/p><ul><li><span data-preserver-spaces=\"true\">Fill in the below return form, and you will receive instructions on how to return your order.<\/span><\/li><li><span data-preserver-spaces=\"true\">The items must be returned no later than 14 days from the date you have received the parcel.<\/span><\/li><li><span data-preserver-spaces=\"true\">Return shipping cost is at your own expense.<\/span><\/li><\/ul><p><strong><br \/>Return Policy<\/strong><\/p><ul><li><span data-preserver-spaces=\"true\">Damaged, incomplete, or contaminated items sent by the customer will not be accepted, and no refund will be given.<\/span><\/li><li><span data-preserver-spaces=\"true\">All returned items must be sent back brand new, in their original packaging, and unused.<\/span><\/li><li><span data-preserver-spaces=\"true\">We are not responsible for lost items during the return<\/span><\/li><li><span data-preserver-spaces=\"true\">You will receive a full refund if your return request complies with our policy<\/span><\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9bf338b elementor-hidden-desktop elementor-hidden-tablet elementor-hidden-phone elementor-widget elementor-widget-text-editor\" data-id=\"9bf338b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Customers have up to <b>14 days from the date of delivery<\/b> to exercise their right to return products and ask for a refund or exchange. Before any refund or exchange can be processed, the customer must fill in the return form via the link below in order to be eligible for return. All goods must be returned by the customer to REISER at their own expense. The items must be returned to REISER by no later than 14 days from the date they have received the parcel.<\/p><p>All returned items must be sent back in their original packaging and in an unused condition. The original purchase price of the goods will be refunded to the customer once REISER receives the goods.<\/p><p>In the case of exchanges, the replacement product will be sent once the returned item has been received by REISER. Damaged, incomplete, or contaminated items sent by the customer will not be accepted, and no refund or exchange will be given.<\/p><p>REISER is not responsible for lost items during the return<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-67ff71a elementor-widget elementor-widget-heading\" data-id=\"67ff71a\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Submit a return request<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c4fc787 elementor-widget elementor-widget-text-editor\" data-id=\"c4fc787\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Please fill out all fields in the form below. Providing accurate and detailed information will help our team process your return as quickly as possible.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c0895bc elementor-button-align-stretch elementor-widget elementor-widget-form\" data-id=\"c0895bc\" data-element_type=\"widget\" data-settings=\"{&quot;button_width&quot;:&quot;60&quot;,&quot;step_next_label&quot;:&quot;Next&quot;,&quot;step_previous_label&quot;:&quot;Previous&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" name=\"New Form\" action=\"\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"3235\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"c0895bc\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"\" \/>\n\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-above\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-name elementor-col-60\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-name\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tName\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[name]\" id=\"form-field-name\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Name\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-email elementor-col-60 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-email\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tEmail\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"email\" name=\"form_fields[email]\" id=\"form-field-email\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Email\" required=\"required\" aria-required=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_194ff3b elementor-col-60 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_194ff3b\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tOrder Number\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_194ff3b]\" id=\"form-field-field_194ff3b\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"order number\" required=\"required\" aria-required=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-message elementor-col-60\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-message\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tHow can we help?\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-sm\" name=\"form_fields[message]\" id=\"form-field-message\" rows=\"4\" placeholder=\"...\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-60 e-form__buttons\">\n\t\t\t\t\t<button type=\"submit\" class=\"elementor-button elementor-size-sm\">\n\t\t\t\t\t\t<span >\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Submit <\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<input type=\"hidden\" name=\"trp-form-language\" value=\"qa\"\/><\/form>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>You have the right to return your order within\u00a014 days from the delivery date. How to return your order? Fill in the below return form, and you will receive instructions on how to return your order. The items must be returned no later than 14 days from the date you have received the parcel. Return [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_theme","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-3235","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.reiserwatches.com\/qa\/wp-json\/wp\/v2\/pages\/3235","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.reiserwatches.com\/qa\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.reiserwatches.com\/qa\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.reiserwatches.com\/qa\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.reiserwatches.com\/qa\/wp-json\/wp\/v2\/comments?post=3235"}],"version-history":[{"count":0,"href":"https:\/\/www.reiserwatches.com\/qa\/wp-json\/wp\/v2\/pages\/3235\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.reiserwatches.com\/qa\/wp-json\/wp\/v2\/media?parent=3235"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}